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Basics of Profitable Customer Service
"Customer service is the single most important factor in any business. It is absolutely crucial to a company's success," says noted lecturer and trainer Jeff Blackman.Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this video training progr... read more
DVD style course with completion certificate only
How to Set and Really Achieve Your Goals
Get what you want, when you want it with this exciting approach to goal setting. Reaching your goals can be extremely difficult. Even more difficult may be determining what your goals really should be. How To Set And Really Achieve Your Goals, with noted lecturer and trainer Jeff Blackman, will help... read more
DVD style course with completion certificate only